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1. Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data.
2. Information Technology (IT) means creating, managing, storing and exchanging information using all types of technology to deal with information. ITeS: Information Technology that enables the business by improving the quality of service is Information Technology enabled Services (ITeS).
3.ITES is part of IT. ITES Self means IT with enabled services. ITES is the study of outsourced service which has arisen due to involvement in various fields of IT such as banking and finance, BPO, call centers, etc.
4.BPO is used to outsource front-office administrative tasks like property listing, and back-office tasks like research or accounting. This allows brokers the freedom to spend their productive time with the work for which they're specialized, rather than being constrained by administrative duties.
5.One of the biggest advantages of BPOs is that they increase the speed of the business processes outsourced to them. They have a very good response time and the clients can focus on the core activities. This fragmentation of activities speeds up the whole process and is very important in cases like customer service.
6.In the short term, BPM helps organizations decrease costs and increase efficiency. This can mean more revenue and growth for companies, as well as increased speed, organization, and efficiency for government agencies. In the long run, BPM helps create competitive advantage by improving organizational agility.
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