Question

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Answer 1

Answer:

$refer \: to \: attachment$

Answer 2

This means...

The only denial is that the two EMs are the same.

There are two types of denials: hard and soft. Hard denials are just what their name implies: irreversible, and often result in lost or written-off revenue. Conversely, soft denials are temporary, with the potential to be reversed if the provider corrects the claim or provides additional information.