Question

any two sailent feature of COPRA...​

Answer 1

Answer:

The salient features of Consumer Protection Act (CPA), 1986 are as follows :

• It applies to all goods, services and unfair trade practices unless specifically exempted by the Central Government.
• It covers all sectors-private, public or co-operative.
• It provides for establishment of consumer protection councils at the central, state and district levels to promote and protect the rights of consumers and a three-tier quasi-judicial machinery to deal with consumer's grievances and disputes.

• It provides a statutory recognition to the six rights of consumers.

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