Question

are hierarchically
organised collection of categories and
subcategories that can be browsed to locate
some specific information.​

Answer 1

Explanation:

When confronted with a new and complex information system, users build mental models. They use these models to assess relations among topics and to guess where to find things they haven’t seen before. The success of the organization of your web site will be determined largely by how well your site’s information architecture matches your users’ expectations. A logical, consistently named site organization allows users to make successful predictions about where to find things. Consistent methods of organizing and displaying information permit users to extend their knowledge from familiar pages to unfamiliar ones. If you mislead users with a structure that is neither logical nor predictable, or constantly uses different or ambiguous terms to describe site features, users will be frustrated by the difficulties of getting around and understanding what you have to offer. You don’t want your user’s mental model of your web site to look like

Answer 2

Answer: Indices.

Explanation: