____ are people who respond to the NPS with a score between 0 and 6
Answers
Answered by
0
DETRACTORS are people who respond to the NPS with a score between 0 and 6.
Answered by
0
Net Promoter Score: A management tool to measure the loyalty of the customer relationships by asking questions on the NPS survey and the result of it is referred to as NPS.
Detractors: The detractors are more likely to leave the company.
If their requirements are not met, they most probably leave the company.
Detractors are people who respond to the NPS with a score between 0 and 6.
Hence, Detractors is the answer.
Similar questions