As a bank how will you act?
Answers
Answer:
Under Financial Conduct Authority principles, banks must “pay due regard to the interests of its customers and treat them fairly”. Banks must also comply with the FCA’s detailed rules and guidance. The Financial Services Consumer Panel has argued that this regime “does not protect customers of financial services as it should.” The concern is that the principle of fair treatment may be too vague to be implemented but, on the other hand, the FCA rules and guidance are too detailed. It has been suggested that the current regulatory approach may encourage senior management to delegate issues of fair treatment to compliance officers. This imposes a significant regulatory burden. At the same time it could also lead to a focus on ticking the boxes of regulatory detail rather than the bank’s wider responsibilities.
The Panel has called for a stronger duty of care towards customers intended to resonate with senior managers and help embed fairness as part of the culture.
Answer:
Explanation:
you will be accommodating ,understanding and willing to accept customers at all times to increase profit and my salary