Business Studies, asked by adityadas1152, 2 months ago



Assume you are a Team Lead for a team of 10 Telesales executives. One of your team members comes across a furious customer who responds inappropriately on the call. Write an email to this Telesales executive appreciating his way of handling the customer.​

Answers

Answered by AmoliAcharya
0

Email to X appreciating his way of handling the customer.

Subject : appreciation for X on his way of handling the customer.

Dear X,

The management would like to appreciate you for professionally handling furious customer who responded inappropriately on the call. It shows your patience and presence of mind. We are sorry for the inconvenience caused by the customer.

We recognize that the way you handled the customer is exceptional and you set an example for other executives of our team.

Well done X.

regards,

Team lead on behalf on management.

#SPJ2

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