Question

Assume you are a Team Lead for a team of 10 Telesales executives. One of your team members comes across a furious customer who responds inappropriately on the call. Write an email to this Telesales executive appreciating his way of handling the customer.



Scoring Metrics

1. Clear and concise content of the email

2. Grammar and sentence structure

3. Salutations & Subject Line


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Answer 1

Answer:

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