Question

Assume yourself as a Customer Relationship Manager of a bank. You have received
a letter from your customers who have complained to you about the rude
behaviour of a computer clerk. Since the customer is an important person, write a
letter to convince the customer.

Answer 1

don't know bro it's difficult

Answer 2

Answer:

Respected Sir,

This letter is with reference to your complaint against the ride behavior of one of our staff. First of all, my sincere apologies to the inconvenience that you had to face and we are also sorry for the behavior of our staff. We have reported the issue to the senior management who will be delving deep into the case. We want to convey that you are a valuable customer and prestigious customer of our bank and we do not wish to upset you. Taking into consideration your association with our bank, we request to reconsider about your complaint, and we promise that you would face no such issues from our end henceforth.

Thanks and Regards,

Ravi Sampath

Customer Relationship Manager

Jan Satta Bank