Question

Assuming that the top ranked documents lies in one of the 1000 server, calculate the utility loss of getting response from the fastest 990 server. ​

Answer 1

Answer:

1990

Explanation:

Answer 2

top ranked documents lies in one of the 1000 server,

Explanation:

Average response time = Total time taken to respond during the selected time period divided by the number of responses in the selected time period. Response time is calculated for every agent response rather than for every ticket

Average 1st response time = Total time taken to send the first response during the selected time period divided by the number of tickets whose first responses were sent in the selected time period