Question

At a new restaurant, the owner hands customers a questionnaire about the food and service quality when they pay their bill. The majority of customers who filled out the questionnaire complained about the poor service. The owner concludes that staff needs more training. Is the owner’s conclusion reasonable?

Answer 1

Step-by-step explanation:

The poor service may have many reasons. For instance,

• The food is not delivered on time which may be the negligence of the chef or the waiters. It is also possible that there are not much resources available for chef to cook quickly.

• The waiters may not be dealing with the clients right.

• May be the staff is facing some issues with the management that needs to be resolved.

Answer 2

Step-by-step explanation:

Given At a new restaurant, the owner hands customers a questionnaire about the food and service quality when they pay their bill. The majority of customers who filled out the questionnaire complained about the poor service. The owner concludes that staff needs more training. Is the owner’s conclusion reasonable?

• Given at a newly opened restaurant, the owner asks the customers about the food and service quality but majority of customers complained about the poor service.
• Now the owner of the hotel needs to look up the matter. It all depends on the owner as to how well he manages and tries to keep the staff upto the expectations of the customers.
• The owner has to provide good quality of provision of goods and also needs to attend to each and every staff strictly and also maintain up to the satisfaction of the customers.  
• For example In a class room the teacher needs training to manage the students.

Reference link will be

https://brainly.in/question/17275804