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Answers
Answer:
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Explanation:
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Answer:
You know the moment: a mood-veering, thought-steering, pressure-packed interaction with a colleague, boss, or client where the right thing to say is stuck in a verbal traffic jam between your brain and your mouth.
Sian Beilock, president of Barnard College and author of Choke, found that this analysis paralysis occurs when your brain suddenly becomes overtaxed by worry or pressure. Consequently, you find yourself unable to respond to a mental, psychological, or emotional challenge, and you fail to execute in the critical moment.
Many people experience this at work. But there are certain phrases you can keep in your back pocket when these moments come. Route your response with them, and redirect the situation to regain control.
Situation #1: Someone takes credit for your idea.
Katie is the COO of a hospitality company. She has a keen strategic mind. In a contentious moment, she recommends that the C-suite move toward a new talent strategy. The idea is met with resistance. Then Dave, the head of IT, restates her idea in his own words. The rest of the C-suite supports him in “his” idea.
It’s not a matter of if this situation happens, but when: You competently make a point. It goes unacknowledged or is tersely rejected. Minutes or days later, a colleague or manager misrepresents your point as their own, restates it identically, and is praised and credited for making it.
What you should say: “Thanks for spotlighting my point.”
Why it works: Spoken with composure, it:
prevents you from being trivialized by serving notice about the misappropriation of your contribution
allows you to reclaim your idea without aspersion
gives you the upper hand when addressing the matter with a manager
provides an opportunity for greater ownership, if delivered in front of others, by offering detail or clarification for impact
Katie didn’t skip a beat. “Thanks for spotlighting my point, Dave. There are a couple other topics worth considering in tandem with this. I’ll review those quickly and we can delve into more detail in the next meeting.” The group refocused their attention on Katie, and moved along to viewing her as the point person for the conversation.