Question

@SwiggyCares your restaurant partners are doing the formality of food preparing. Today I received the food which was full with chillies only. No one can dare to take a bite. Order #26924032659. And your chat executive doesn't help.' WHAT WUOLD U RESPOND?

Answer 1

$\huge\pink{SPAMMER}$

Answer 2

Dear customer, we are really sorry for the inconvenience caused to you.

Your order number has been taken note of.

Our team will take care of the matter by contacting the particular restaurant manager at the earliest.

We at Swiggy take queries of this type from our customers very seriously.

As a sign of apology we will refund your order cost to the account that it was paid from.

Thank you for approaching us.