aye ssuhirshad if you dont know then dont tell bbecause tou sont know anything
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You Can't Know If You Don't Know
by John Shook
August 24, 2016 | Comments (17)
Helen Kales, MD is a professor of psychiatry with the University of Michigan Health System. Recently she wrote a terrific blog describing her experiences with an important set of words: “I don’t know.”
Fear of appearing incompetent in front of a group has probably deterred most of us from saying “I don’t know” at least once in our lives. Dr. Kales describes a simulated flow exercise she experienced during a lean healthcare training session at the University of Michigan. Her group struggled to achieve the required flow, yet when the facilitators asked them what they thought was wrong, the group automatically started spewing out possible answers. It was only after the group admitted, “We don’t know” that they took a step back, examined all the possibilities, and finally came to an unexpected “ah-ha!” moment.
The simulation caused Dr. Karas to recall several real-world experiences, including a personal situation that called for an unintuitive but crucial “I don’t know.” Amid fears that her son Theo had been born prematurely, causing apneas and clubfoot, doctors ran a battery of negative tests, as though determined to prove there was something wrong with him. It all culminated with a doctor telling Dr. Kales that Theo “probably” had a debilitating neurological disorder that would impact him throughout his life. The reality? You guessed it: the family’s regular pediatrician admitted she didn’t know what (or if) anything was “wrong” with Theo. And lo and behold, Theo’s breathing problems lasted all of another month before resolving. He now lives a happy, healthy life.