b) Give one example of a conflict and the steps that the government can take to resolve
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Assertiveness by a supervisor who convenes a meeting between two employees who have engaged in a public dispute. ... A supervisor encouraging empathy by asking opposing employees to describe how the other might feel in conflict situations.
Explanation:
Step 1: Define the source of the conflict. The more information you have about the cause of the problem, the more easily you can help to resolve it. ...
Step 2: Look beyond the incident. ...
Step 3: Request solutions. ...
Step 4: Identify solutions both disputants can support. ...
Step 5: Agreement.
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