B. Put a x mark against the actions below which are incorrect for demonstrating the use of non-verbal communication.
• Laughing during formal communication
Scratching head
• Smiling when speaking to a friend
Nodding when you agree with something
Standing straight
Yawning while listening
• Sitting straight
• Maintaining eye contact while speaking
• Biting nails
• Firm handshake
Clenching jaws
Looking away when someone is speaking to you
• Intense stare
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X mark 8she answers forgiven question
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