(b) You went to an ATM to withdraw some money but the machine did not dispense cash.
However, the amount got deducted from your account. Write a letter of complaint
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Under the 2011 directive issued by the Reserve Bank of India (RBI) regarding failed ATM transactions, whereby your money is debited although you did not receive the cash from the machine, the time limit for resolution of customer complaints by the issuing banks is seven working days from the date of receipt of the
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