Based on the above example of a complaint letter, write the following complaint letter.
You are Rachit/Rachna of Mahaveer Tiffin Services. Last month you had purchased 2 Solar
cookers from "Snigdha Kitchenwares for your kitchen. But lately you have come across
troubles because of the cooker as your purpose of fast servicing has not been fulfilled. Write a
complaint letter to the Sales manager showing your disappointment towards their services.
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Answer:
To,
Sales Manager
Snigdha Kitchenwares Company
Subject: Complaint Letter
Respected Sir,
This is to bring to your kind notice that last weak, I bought two solar cookers from your Saket branch. Unfortunately, the solar cooker are not as fast and easily accessible as promised. The company had promised that the rice will be cooked in 2 mins but to my realisation, it takes 10 mins. As a tiffin service association, we need to deliver the order in 10 mins. But when it takes 10 minutes only for rice, how will we ever deliver it in the required time? I request you to kindly look into the matter because, if this had to happen, then we would have chosen the regular LPG cookers.
Thanking You
Rachna
Mahaveer Tiffin Services
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