Question

Be the first to answer this so that I can mark you BRAINLIEST ;)

Answer 1

1. Excellent communication skills can enhance a guests experience as it shows that you are listening to them, valuing their feedback and conveying clear messages. This can lead to customer loyalty, increased business and eventually the hotel becoming more successful.
2. Improving your time management at work allows you to enhance your performance and achieve your desired goals with less effort and more effective strategies. However, failing to manage time or poor time management skills at work can result in:

• Missed deadlines and appointments
• Procrastination and lack of focus
• Lack of professionalism
• Inefficient workflow and low work quality
• Unwanted stress
• Poor professional reputation
• Strained workplace relationships
• Financial penalties
• Work and life imbalance