Being the head of a financial institution, in this financial year your major goal is to improve customer service performance. Explain using text mining and text analytics how will you achieve your goal?
Answers
Answer:
I hope this will help you .
Explanation:
Business analytics is the process of collating, sorting, processing, and studying business data, and using statistical models and iterative methodologies to transform data into business insights. The goal of business analytics is to determine which datasets are useful and how they can be leveraged to solve problems and increase efficiency, productivity, and revenue.
A subset of business intelligence (BI), business analytics is generally implemented with the goal of identifying actionable data. Business intelligence is typically descriptive, focusing on the strategies and tools utilized to acquire, identify, and categorize raw data and report on past or current events. Business analytics is more prescriptive, devoted to the methodology by which the data can be analyzed, patterns recognized, and models developed to clarify past events, create predictions for future events, and recommend actions to maximize ideal outcomes.
Answer:
By giving them loan on low interest rate.
By providing them Clearing banking house function.