Bought a new luminous invertor for home from R.K. Electronic,Noida bUt found many functional problem . complaint letter
Answers
G-49
Radha Dham
Noida
October 25, 2018
The Manager
R.K. Electronics
Noida
Subject: Defective Inverter
Sir:
I bought Luminous Inverter from your showroom on October 20, 2018 sale no. 6389. I regret to inform you that it is a defective piece. It automatically turns off after every half an hour; many times its display starts blinking; the battery backup is only of forty minutes maximum. The water also keeps leaking from the battery.
I have been your regular customer since 2010. My customer id is 2078IN9. You can look up my purchase record in your system. I have been facing a lot of inconvenience during the outage. I appeal to you to replace the defective inverter as it is in the warranty period. Looking forward to prompt response.
Yours truly,