Business Letters (Exercise)
1. You are Abhinav Kohli, Sports Incharge of Bhartiya Vidya Mandir, Rohini. You require various sports items
for your school. Write a letter to Messers Narula Sports, Jalandhar mentioning the details of the order and
placing an order for the same.
2. You are Rajni Gupta, Library Incharge of Blooming Buds Public School, Amritsar, Punjab. Write a letter to
Bharti Book Store Daryaganj, Delhi, placing an order for some library books.
3. You are Rajni Gupta, Library Incharge of Blooming Buds Public School, Amritsar, Punjab. You had placed an
order for library books with Bharti Book Store Daryaganj, Delhi. You have not received the books so far.
Write a letter of complaint to the book shop complaining about the non-compliance of your order.
4. The Manager of Bharti Book Store Daryaganj, Delhi has received a bulk order of Library books to be
supplied to Blooming Buds Public School, Dwarka, Delhi, within a month, but the books did not reach the
school. Write a letter of regret to the librarian explaining the situation.
5. You are Ankur Khanna, resident of Noida, Sector 22. You bought a refrigerator of 270 litre capacity last
month. It is not working properly. Write a letter to the manager, Better Deal Enterprises, Sector 20,
Noida, complaining about it and requesting since the refrigerator is under warranty against any technical
fault.
Answers
Bhartiya Vidya Mandir
Rohini
February 6, 2021
Messers Narula Sports
Jalandhar
Subject: Order for sports articles
Sir:
I wish to place a bulk order for the supply of sports articles and equipment for the school for the academic session 2021-2022. It is requested that the following sports goods must be delivered latest by March 10, 2021. The particulars of the goods/equipment and their quantity to be supplied are given below:
S.no. Particulars Quantity
1. English Willow Bats 25 pieces
2. Batting pads 25 pairs
3. Wicket Keeping Pads 5 pairs
4. Practice Leather Balls (Red) 200 pieces
5. Match Balls (Red) 25 pieces
6. Batting Gloves 25 pairs
7. Wicket-Keeping gloves 5 pairs
8. Thigh and Abdominal Guard 25 pieces each
9. Helmets, Elbow Guards 25 pieces each
10. Practice Net 2 pieces
11. Stumps 24 pieces
12. Bails 12 pieces
13. Footballs 24 pieces
14. Volleyballs 24 pieces
15. Skipping ropes 24 pieces
16. Tennis racquets 12 pieces
17. Tennis balls 36 pieces
Kindly give us maximum discount. Do send us the sports goods/equipment from the fresh lot. The payment of these goods/equipment will be digitally made. The goods delivered after the specified date shall lead to cancellation of order. Looking forward to hearing from you.
Yours truly,