c) Receiver understanding
10] Down ward communication flows from
a) Upper Case
b) Lower to upper
c) Horizontal
11] Internal and External communication are the two
communication.
a) Methods
b) Formats
c) Types
12] Lack of proof is the demerit of ---- communication
a) Formal
b) Writen
c) Oral
13] Social letters include ------- letters.
a) Friendly
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Answer:
- up
- methods
- oral
- friendly
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