can anybody tell the important departments in a hotel
Answers
Answered by
1
Housekeeping Department. The Housekeeping Department is responsible for the immaculate care and upkeep of all guest rooms and public spaces. ...
Engineering Department. ...
Front Office Department. ...
Accounting Department. ...
Human Resource Department. ...
Security department. ...
Food and Beverage Department.
Engineering Department. ...
Front Office Department. ...
Accounting Department. ...
Human Resource Department. ...
Security department. ...
Food and Beverage Department.
Anonymous:
mark it as brainliest please
thanks siya
Answered by
0
Unlike other industries, Hospitality is all about service. Whichever department you choose, it has its own pros and cons. From the wide range starting from
Operation Team
Front Office [Reception/Reservation/Bell Team],
Food And Beverage [Production/Service/Stewarding],
Housekeeping[Room Attendant, Laundry],
Engineering[Electricians, Carpenters, AC Mechanics, Plumbers, General Maintenance],
IT Support.
Health Club/ Spa/Saloon
Back End Team
Accounts and Finance [Finance Controller, Night Auditor, Accountants],
Sales and Marketing[Rooms Sales, Food and Beverage Sales, Event Coordinators],
Human Resources Team[Common for all industries]
From this wide range, you can choose one.
Front Office> Reservations> You will handle Phone calls and Emails all day at work and you will be connected to the network, 24x7. (Less peace of mind).
Front Office> Reception and Bell Desk> Face of the hotel” is what they call for these two substations. Whether the guest is happy or not, you are gonna face it, the only reason is, guest don’t know about anyone else other than you and you are collecting the money. (Whatever happens, you should keep smiling.)
Housekeeping> Room Attendant> You make the hotel look clean and tidy from Hotel Lobby to the guest room and washrooms. (Hard working department, You will have to face disgusting things.)
Housekeeping> Laundry> Department of washing and ironing. This includes room linen and guest laundry. (Should be very careful, especially with guest laundry, people are different they put anything in the laundry.)
Engineering> For maintaining the hotel, electricity, water, furniture, painting, and all fixing is your job.(Hard working department, accidents are very common)
Health Club/Spa/Saloon> This parks under the rejuvenation area. Health club, Spa, and saloon comes under this.(This area is busy only during morning hours, but guests make their choices here, to smoke in the no smokers area, drink in the pool and gym. Most misbehaved is spa.)
So, whichever department you choose, you will face ups and downs, you cannot make everyone happy, there will be some struggles in the service industry. Guests coming to stay in hotels don’t want to know our problems, whatever happens, they will demand the value for their money. It’s an hotelier responsibility to fulfill those needs within the limits.
Any hotel you join, any operational department you choose, you will face these issues and that will help you to grow up in your career.
Operation Team
Front Office [Reception/Reservation/Bell Team],
Food And Beverage [Production/Service/Stewarding],
Housekeeping[Room Attendant, Laundry],
Engineering[Electricians, Carpenters, AC Mechanics, Plumbers, General Maintenance],
IT Support.
Health Club/ Spa/Saloon
Back End Team
Accounts and Finance [Finance Controller, Night Auditor, Accountants],
Sales and Marketing[Rooms Sales, Food and Beverage Sales, Event Coordinators],
Human Resources Team[Common for all industries]
From this wide range, you can choose one.
Front Office> Reservations> You will handle Phone calls and Emails all day at work and you will be connected to the network, 24x7. (Less peace of mind).
Front Office> Reception and Bell Desk> Face of the hotel” is what they call for these two substations. Whether the guest is happy or not, you are gonna face it, the only reason is, guest don’t know about anyone else other than you and you are collecting the money. (Whatever happens, you should keep smiling.)
Housekeeping> Room Attendant> You make the hotel look clean and tidy from Hotel Lobby to the guest room and washrooms. (Hard working department, You will have to face disgusting things.)
Housekeeping> Laundry> Department of washing and ironing. This includes room linen and guest laundry. (Should be very careful, especially with guest laundry, people are different they put anything in the laundry.)
Engineering> For maintaining the hotel, electricity, water, furniture, painting, and all fixing is your job.(Hard working department, accidents are very common)
Health Club/Spa/Saloon> This parks under the rejuvenation area. Health club, Spa, and saloon comes under this.(This area is busy only during morning hours, but guests make their choices here, to smoke in the no smokers area, drink in the pool and gym. Most misbehaved is spa.)
So, whichever department you choose, you will face ups and downs, you cannot make everyone happy, there will be some struggles in the service industry. Guests coming to stay in hotels don’t want to know our problems, whatever happens, they will demand the value for their money. It’s an hotelier responsibility to fulfill those needs within the limits.
Any hotel you join, any operational department you choose, you will face these issues and that will help you to grow up in your career.
Similar questions