____can help the sender justify the response of the receiver
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When speaking or trying to explain something, ask the listeners if they are following you. Ensure the receiver has a chance to comment or ask questions. Try to put yourself in the other person's shoes — consider the feelings of the receiver.
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Communication processes
When speaking or trying to explain something, ask the listeners if they are following you. Ensure the receiver has a chance to comment or ask questions. Try to put yourself in the other person's shoes — consider the feelings of the receiver. Be clear about what you say.
It is my opinion only...........
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