Case
How Practical are Hawthorne Studies?
Rajiv has just gradualed from a managomont institute in Rajasthan and has joined his family's
small business which amploys 25 semi-skilled workers. During the first week on the job, his dad
called him in and said, "Rajiv, I have had a chance lo observe you working with the men and
women for the pasi iwo days and although I hale lo, I feel I must say something. You are just too
nice to people. I know that this human behaviour stuff has been taught to you at the institute, but
it just does not work here. I romombor whon wo discussed the Hawthorne studies when I was
in the institute, everybody thoro got excited, but believe me, there is more to managing people
than just being nice to them".
SELEPAS
HER
Nm
Discussion Questions,
How would you react to your father's comments if you were Rajiv?---
2. Do you think Rajiv's father understood and intorproted the Hawthorne sludios correctly?
Do you think Rajiv's fother understands the significance of recent trends in management
thought and how those affect his business?
How would you explain to your father the new perspective that is needed for a business to
be successful?
Answers
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