Case Study 1 Ron was taking calls for the clinic one morning. When the phone rang, he picked up the phone: "Thank you for calling Dr. Sarah's office. My name is Ron. How may I help you today? The caller sounded upset and began to explain how he was waiting on a prescription from the doctor and still had not received it. He added that his condition had worsened and he needed immediate help. Suggest how Ron should handle the client. Include the language, vocal varieties, clarity and listening components in your solution
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Explanation:
Factor Theorem
In mathematics, factor theorem is used when factoring the polynomials completely. It is a theorem that links factors and zeros of the polynomial.
According to factor theorem, if f(x) is a polynomial of degree n ≥ 1 and ‘a’ is any real number, then, (x-a) is a factor of f(x), if f(a)=0.
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The caller sounded upset and began to explain how he was waiting on a prescription from the doctor and still had not received it. He added that his condition had worsened and he needed immediate help.
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