case study on consumer awareness
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Answer:
In July 2019 Mr. Amit purchased a branded black leather bag worth of rupees 10,000 from a shop, the bag was defective just after two months of use the strap of the bag was dislodged due to loosed screw, despite all this when Mr. Amit went back to the shop from where he purchased the bag for an exchange the shop keeper denied him for any kind of replacement.
Due to these kinds of cases government of India came up with a "consumer protection right" where the exploited consumer can fill its complaints regarding exploitation, various NGOs are also taking part in an awareness campaign to make aware consumers from his consumer's rights.
Answer:
In July 2019 Mr. Amit purchased a branded black leather bag worth of rupees 10,000 from a shop, the bag was defective just after two months of use the strap of the bag was dislodged due to loosed screw, despite all this when Mr. Amit went back to the shop from where he purchased the bag for an exchange the shop keeper denied him for any kind of replacement.
Due to these kinds of cases government of India came up with a "consumer protection right" where the exploited consumer can fill its complaints regarding exploitation, various NGOs are also taking part in an awareness campaign to make aware consumers from his consumer's rights.
Explanation: