case study on right to informed
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Vishwas bhamburkar at in 2005
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June 2016, Lynette* paid $3,000 and purchased a puppy and other dog accessories from a pet shop. A few weeks after she brought the puppy home, it fell sick. Lynette brought the puppy to a veterinary clinic where it was diagnosed with a congenital disorder which required immediate surgery. The consultancy fees and the medical expenses added up to $2,700. Lynette requested for reimbursement of the medical expenses.
CASE highlighted to the pet shop that pets are covered under the Lemon Law. After negotiation, both parties agreed to a $1,500 refund to Lynette as the final settlement.
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