Question

CASE STUDY - Sheila Learns Through Experience Three months ago Sheila looked forward to her promotion to supervisor. After four years in the department, she wa
confident of her abilities, and knew her staff was capable and experienced.Today, Sheila isn't so sure she was cut out to be a supervisor. There seems to be no end
to her workday. During office hours her day is filled assigning work and reviewing results. Also, there is a steady flow of visitors, and the phone rings constantly. In
the evening, when she would like to relax, she has to take care of administrative matters such as reading mail, answering letters, preparing budgets and completing
performance appraisals.In frustration, Sheila asked her friend, Carol, to join her for lunch. Sheila said she had something important to talk to her about. At lunch, sh
told Carol she was thinking about giving up her supervisor's job. She said she just couldn't face a career of working 60 hours a week. Carol listened and then said
21 there might be another way. If the only issue was the time required to do the job, perhaps a review of how Sheila was using her time might help. After listening to
Sheila describe a typical week, Carol asked the following questions:
Question. Does she appear to be making effective use of delegation?​

Answer 1

Answer:

There are definitely some areas that she could improve on. For example, she may not need to spend so much time reviewing results once she has determined    at a person is capable of doing the task. Spot checks may be enough.

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