(CBSE OD 151
19. Mr. Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on the business of manufac-
turing various kinds of biscuits. There was a lot of discontentment in the organisation and the
targets were not being met. He asked his son, Naval, who had recently completed his MBA, to
find out the reason. Naval found that all decision making of the enterprise were in the hands of
his father. His father didn't believe in his employees. As a result both the employer and the
employees were not able to understand each other's messages in the same sense. Thus, the
employees were not happy and targets were not met.
[CBSE OD 12)
(a) Identify any two communication barriers because of which Bikmac Enterprises was not able
to achieve its target.
(b) State one more barrier each of the types identified in (a) above.
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