Question

Choose any one Consumer right and write one case study concerning that Consumer Right from Sikkim.

Answer 1

Answer:

PLEASE MARK MY ANSWER AS BRAINLEST!!!!!

Explanation:

Being a consumer, among other things that are common, is levying excessive service charge by restaurants and hotels, cold storage/ refrigerator charges in cold drinks, rates excessive to the MRPs, selling goods beyond expiry, etc. In this situation, the onus of protecting consumer rights rests on consumers themselves by being well informed and assured.

An interesting and seemingly trivial legal case that reminds me of being a ‘King Consumer’ is of Stella Liebeck V. McDonalds aka McDonald’s coffee case wherein the year 1992, a 79-year-old woman from Mexico brought a hot cup of coffee from McDonald’s. When the lid popped off and spilt over her lap while driving a car, her lower half was burnt by the sizzling hot coffee. She ultimately had to sue the McDonalds for a whopping 7 million euros claiming it to be hot enough to cause injury and hotter than coffee served in other food chains.

There are many such examples of being an informed consumer but for the sake of brevity, the above example can demonstrate us a lesson of what it means to be an informed and assured consumer.

This month, the Lok Sabha has passed a new Consumer Protection Bill which aims for a systemic overhaul of the earlier act of 1986. The Bill which aims to replace the 1986 Act is necessitated for strengthening consumer rights in view of modern-day challenges. Now an aggrieved consumer can file a consumer case in the place where a consumer resides or personally works for gain. The new bill also seeks to enhance the pecuniary jurisdiction for the value of goods and services of less than 1 Crore in District Commission and above 1 Crore to 10 Crores before the State Commission.

 

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