Question

Cite at least three most influential development in ICT, and describe how each changed the way people communicate. ​

Answer 1

Answer:

Advancements in technology and changes in communication generally go hand in hand. Landlines displaced the telegraph and cell phones replaced landlines. The arrival of the internet opened new doors of personal communication. E-mails replaced postal mails and social media took the place of text messages.

Answer 2

Answer:

Because ICT supports a variety of computer and communications technologies, it has helped to progress and change communication in ways that make it more convenient and easy to interact with others.

Explanation:

• ICT encourages the proper and responsible use of social media platforms and applications. People can talk more quickly thanks to the dialogue on numerous social media platforms and apps. They are able to instantly transmit messages and posts that contain files and photographs. Previously, letters and emails were used for contact, which can lead to late responses.
• Thanks to collaborative tools, workers and stakeholders may keep in touch and work even while relaxing in their own homes. While others are working on the same file, employees can still be monitored and fulfil their given tasks thanks to numerous collaborative technologies. The file is being shared online and posted. As long as users have the proper access credentials, they can view and use it.

• Quicker communication and responses between customers and the business. Emails and conversational AI technology are advantageous for organizations. A recent development in the field of AI is known as "conversational AI," which describes software and gadgets that can communicate with users as if they were real people. Auto-generated responses in emails and bots are two prominent examples of this.

Thus this is the answer.

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