communication is a part of
skills
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Communication is a part of Soft skills. A list of soft skills includes more than communication, but good communication skills are typically connected to all areas of soft skills training, such as providing good customer service.
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Communication skills are the abilities you use when giving and receiving different kinds of information. Some examples include communicating new ideas, feelings or even an update on your project. Communication skills involve listening, speaking, observing and empathising.
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