"Complain about getting defective product through online shopping".
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According to NCH, in case of fraudulent transactions a consumer should lodge a First Information Report (FIR) or make a police complaint or to Cyber Cell, if company is not traceable. To register a complaint with NCH you can call on 1800-11-4000 or 14404, you can also send SMS on 8130009809
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Explanation:
To register a complaint with NCH you can call on 1800-11-4000 or 14404, you can also send SMS on 8130009809. Besides that facility to file complaints online either on NCH website or APP is also available.
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