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A. Multiple choice questions.
1. Which of the following is an example of non-verbal communication?
(a) Smell of lemon
(b) Map of India
(c) Bulletin board
2. Which of the following is more helpful for improving one's present performance?
(a) Generic feedback
(b) Summative feedback
(c) Specific feedback
3. Sender of the message should analyse the receiver's knowledge to:
(a) choose the medium to share in the message
(b) explain how receivers can benefit from his/her message
(c) all the above
4. Which of the following doesn't help in showing courtesy towards the receiver?
(a) Being sincere and respectful
(b) Being tactful and thoughtful
(c) Maximising slang and jargon
5. The sentences that express surprise, admiration, pity, sorrow and other feelings in an emphatic way are called:
(a) assertive sentences
(b) exclamatory sentences
(c) interrogatory sentences
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B. Short answer questions (I).
1. What is chromatics?
2. Define prescriptive feedback.
3. What are intra-personal communication barriers?
Answers
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Answer:
(i) - a
(ii) - b
(iii) Option b
(iv) Option c
(v) Exclamatory sentences
Explanation:
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