Question

comprehension
Nobody actually wants to cause offence but, as business becomes ever more international, it is increasingly ‘easy to get it wrong. There may be a single European market but it does not mean that managers behave the same in Greece as they do in Denmark.
In many European countries handshaking is an automatic gesture. In France good manners require that on arriving at a business meeting a manager shakes hands with everyone present. This can be a demanding task and, in a crowded room, may require gymnastic ability if the farthest hand is to be reached.
Handshaking is almost, as popular in other countries including Germany, Belgium and ltaly. But Northern Europeans, such as the British and Scandinavians, are not quite so fond of physical demonstrations of friendliness.
In Europe the most common challenge is not the content of the food, but the way you behave as you eat. Some things are just not done. In France it is not good manners to raise tricky questions of business over the main course. Business has its place: after the cheese course. Unless you are prepared to eat in silence you have to talk about something - something, that is, other than the business deal which you are continually chewing over in your head.
Italians give similar importance to the whole process of business entertaining. In fact, in Italy the biggest fear, as course after course appears, is that you entirely forget you are there on business. If you have the energy, you can always do the polite thing when the meal’ finally ends, and offer to pay. Then, after a lively discussion, you must remember the next polite thing to do - let your host pick up the bill.
These cultural challenges exist side by side with the 'problems of doing business in a foreign language. Language, of course, is full of difficulties - disaster may be only a syllable away. But the more you know of the culture of the country you are dealing with, the less likely you are to get into difficulties. It is worth the effort. It might be rather hard to explain that the reason you lost the contract was not the product or the price, but the fact that you offended your hosts in a light-hearted comment over an aperitif, Good manners are admired: they can also make or break the deal.

(ii) Answer the following questions:
(a) Why is it that as business becomes increasingly international, business people are even more prone to making mistakes? (2)
(b) Why does shaking hands in France require gymnastic ability? (2)
(c) What are the two main situations described in the passage? (2)
(d) When is it polite to talk about business during a meal in France? (1)
(e) When do you discuss about business during a meal in Italy? (1)
(f) Give a title to the passage and justify it?

Answer 1

Answer:

mujhe nhi pta itna easy h p