conclusion of chapter consumer rights
Answers
Explanation:
A consumer is a person who buys a product; he is also called the end user.
Individual consumers are often exploited and find themselves in a weak position, so, rules and regulations are required to protect the consumers in the marketplace.
The consumer movement arose out of dissatisfaction of the consumers as the sellers were indulging in many unfair practices.
Awareness made consumers realise that the sellers also had the responsibility of ensuring the quality of goods and services they offered.
In 1985 United Nations adopted the UN Guidelines for Consumer Protection.
A major step taken in 1986 by the Indian government was the enactment of the Consumer Protection Act 1986, popularly known as COPRA.
The rights of a consumer are, right to safety, right to information, right to choice, right to seek redressal and right to represent.
When consumers become conscious of their rights while purchasing various goods and services, they will be able to discriminate and make informed choices.
The Bureau of Indian Standards (BIS) certification marks scheme was also introduced.
India has been observing 24 December as the National Consumers’ Day. It was on this day that the Indian Parliament enacted the Consumer Protection Act in 1986.
Answer:
Conclusion for consumer protection is that there is a council at the level of each district, state and the country. Consumer must know the product terms and conditions. ... Consumer has rights while purchasing a product. Right to use, right to information, right to challenge, right to access etc.