Consider a process with 3 steps, each staffed with one worker. The table below provides the activity time and the defect probability for each step. If a defect is produced at any step, the worker performing the step can always fix the defect. Fixing the defect takes the same time as the original activity time.
Step Activity time Defect Probability
1 5 min 0.1
2 4 min 0.5
3 2 min 0.6
1. If 1000 units enter the process, how many units will leave the process?
2. Which worker is the bottleneck and what is the process capacity?
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