consumer awareness project class 10 picture and case study best answer will be marked brainliest
Answers
Project On Consumer Awareness :-
Acknowledgment :-
I am very thankful to the teacher "name" for providing necessary information regarding the project and also for her support in completing this project.
Certificate :-
This is to certify that I "name" of class X (2018-19) has successfully completed the project on "Consumer Awareness" under the guidance of "teacher's name".
Index :-
Keep the contents like -
Who is a consumer
Consumer Rights
Consumer Responsibilities
Consumer Awareness
Consumer Protection Act .. Etc.....
Consumer :-
Consumer is a person who purchases goods and/or services for personal use.
Consumer take decisions whether to buy the product or not.
Consumer can influenced by marketing advertisements.
Consumer Rights :-
a) Right to safety
b) Right to information
c) Right to choose
d) Right to heard
e) Right to consumer education
Consumer Responsibilities :-
Consumer should be aware of his/her rights under consumer protection act.
Consumers should be aware of the product which they are going to buy.
Consumers should check for the standard marks like Hallmark or ISI.
Consumer Awareness :-
Consumer Awareness is making the consumers aware of their rights.
It is making the consumer aware of the information about good and/or services, products.
Consumer Protection Act - 1986
The Consumer Protection Bill was introduced in Loksabha on 5th December 1986 in order to provide better protection of the interests of the consumer.
NOTE :- I just gave you some points by which you can prepare your project work.
Consumer Rights and Responsibilities
Consumer Rights is an insight into what rights consumer holds when it comes to seller which provide the goods. What if the goods provided to the consumer by the business is not up to the standard? Then in that case – what should a consumer do? To be precise, what rights consumer have is in the court of law to fight against the malpractices of the business firms or seller.
Consumer Rights
Right to Safety: This is the first and the most important of the Consumer Rights. They should be protected against the product that hampers their safety. The protection must be against any product which could be hazardous to their health – Mental, Physical or many of the other factors.
Right to Information: They should be informed about the product. The product packaging should list the details which should be informed to the consumer and they should not hide the same or provide false information.
Right to Choose: They should not be forced to select the product. A consumer should be convinced of the product he is about to choose and should make a decision by himself. This also means consumer should have a variety of articles to choose from. Monopolistic practices are not legal.
Right to Heard: If a consumer is dissatisfied with the product purchased then they have all the right to file a complaint against it. And the said complaint cannot go unheard, it must be addressed in an appropriate time frame.
Right to Seek Redressal: In case a product is unable to satisfy the consumer then they have the right to get the product replaced, compensate, return the amount invested in the product. We have a three-tier system of redressal according to the Consumer Protection Act 1986.
Right to Consumer Education: Consumer has the right to know all the information and should be made well aware of the rights and responsibilities of the government. Lack of Consumer awareness is the most important problem our government must solve.
Responsibilities of a Consumer
Consumer Awareness
The consumer has a certain responsibility to carry as an aware consumer can bring changes in the society and would help other consumers to fight the unfair practice or be aware of it.
They should be aware of their rights under the Consumer Protection Act and should practice the same in case of need.
They should be well aware of the product they are buying. Should act as a cautious consumer while purchasing the product.
If in case a product is found of anything false or not satisfactory a complaint should be filed.
The consumer should ask for a Cash Memo while making a purchase.
A customer should check for the standard marks that have been introduced for the authenticity of the quality of the product like ISI or Hallmark etc.
What Is the Meaning of Consumer Awareness?
Consumer Awareness is the process of making the consumer of goods and services aware of his rights. It involves educating a consumer about safety, information and the redressal options available to him.
As previously discussed consumer awareness is one of the most persistent problems the government faces when it comes to consumer protection. To resolve this problem the government has come up with various methods over the years. In fact, it is the main aim of the Department of Consumer Affairs.
Consumer Awareness in India
One of the most important and successful Consumer Awareness campaign in recent times has been the “Jago Grahak Jago” campaign. You must have certainly come across it. It is a great example of successful consumer awareness.
Learn more about Consumer Protection Act, 1986 (COPRA) here.
Solved Question for You
Question: Explain the following rights: (a) The right to safety (b)The right to consumer education.
Ans: Let us take a look at the two rights:
The right to safety: It refers to the right to be protected against products, production processes and services that endanger the physical health or well being of the consumer.
The right to consumer education: It refers to a right that protects the consumer from various large companies of the products and services they sell. It is basically about informing people and giving them the required knowledge for living in a consumer society. These rights and exercises must be followed by every consumer.