consumer duties 5to10 points fast
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°Consumers must know rights and should exercise them.
°Consumer should try and assess the quality of the products they intend to buy.
°They must insist for a cash memo, duly signed , stamped, dated by the retailer.
°speak out against wrong doing.
°Use the product or service in line with the terms and conditions.
°Report unauthorised transactions to your bank.
The consumer has many basic rights such as
1. Right to basic needs
2. Right to safety
3. Right to information
4. Right to choose
5. Right to representation
6. Right to redress
7. Right to consumer education.
8. Right to healthy environment.
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