Question

consumer protection act ,1986(COPRA) ​

Answer 1

COPRA stands for Consumer Protection Act which was applied on 1986 to protect consumers from fake market price, expiry dates and to aware consumers about importance of consumers rights...

The features ofCOPRA are-

1. It was a major step enacted by the government in 1986.

2. Under the COPRA, athree tier quasi-judicial machinery was set up at district level, state level and national level for the redressal of consumer disputes.

3. The district level court looks into cases involving claims upto Rs.20 lakhs, the state level courts looks into cases involving claims between Rs 20 lakhs and Rs 1 crore and the national level courts look into cases involving claims more than Rs 1 crore.

Answer 2

The instigation to the Consumer Movement was when there were rampant food shortages, hoarding and adulteration of products in markets in the 1960s. Till the 1970s, it didn't gain much momentum and was resricted to writing articles and holding exhibitions to make people aware of the Consumer Movement. People formed Consumer Groups that looked into rectifying the problems faced in ration shops. Due to various demands and popularisation of this movement, the government finally responded by issueing the Consumer Protection Act COPRA in 1986.