consumer rights movement answer according to class 10
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Rules and regulations are required to safeguard the interest and rights of consumers in the market and to provide them speedy redressal of their grievances. For example, a person purchases a television set from a shop and it turns out to be defective. The consumer takes the television set to the shopkeeper for repairing. The shopkeeper renders sales service by charging Rs 500 as a service charge even though it was repaired during the warranty period. Thus, the rules and regulations are required to protect consumers mainly because of their helpless position and the unfair business practices
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