Question

COPRA has enabled the consumers to have the right to represent in the consumer courts. Explain with the help of an example how it benefits the consumers

Answer 1

Right to represent: according to this right consumers can file a case at fistrict state and mational levels. Fistrict level court deals with vases involving claims upto 20 lakhs. State level court btw 20 lakhs to 1 crore and national level court claims exceeding rs 1 crore. Copra (consumwrs protection act) dec 24th 1986 enables to file a case against a product company by right to representation.

Answer 2

Under COPRA, a three-tier quasi-judicial machinery at the district, state and national levels was set up for redressal of consumer disputes.
The district level court deals with the cases involving claims upto 20 lakhs, the state level courts between 20 lakhs and 1 crore and the national level court deals with cases involving claims exceeding 1 crore.
If a case is dismissed in district level court, the consumer can also appeal in state and then in National level courts. Thus, the Act has enabled us as consumers to have the right to represent in the consumer courts.
It strengthened the Consumer Movement and provided the consumers with the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer, she has the right to get compensation depending on the degree of damage.

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