Crisis response strategies must start by assessing the cause of crisis. The session on ORM illustrated that the crisis could be a consequence of _________ or integrity of the brand.
a. Strategy
b. Objective
c. Competence
d. Management
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Answer:
(d)
Explanation:
Create a Solutions Team. When a crisis hits your organization, it is important to get your most effective team members assigned to a small team to manage the situation. ...
Facts are our friends. ...
Clear the table. ...
Resolve ASAP. ...
Be Poised and Positive. ...
Over-communicate. ...
Ownership. ...
Be Present.
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