CRITCALLY EVALUATE HOW SOCIAL MEDIA REPORTSON POOR SERVICE DELIVERY
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Social media reports on poor service delivery by the following ways :
- This report is made after evaluating certain questionnaire which is collected after conducting surveys amongst the people who are involved in placing online order for food and various other products.
- Sometimes due to certain circumstances the products get damaged or the delivered food gets cold so people complain it under poor delivery service.
- Social media surveys are used to get the honest feedback by the users and buyers so that necessary changes can be made for good delivery
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