Question

Critically evaluate how social media reports on poor service delivery.lllustrate your response by giving examples from your collage

Answer 1

People often raise issue of poor delivery services in social media

Explanation:

• In today's era, where online shopping has become common, some businesses haven't improved their service delivery systems
• They are out-dated and customers often receive parcels very late
• Sometimes, the products are not even sealed properly and users receive faulty products
• They often report problems on social media tagging the company
• The company should make sure that people receive their products without damage and on time

Answer 2

People frequently complain about inadequate delivery services on social media.

Explanation:

Some firms have not changed their service delivery systems in today's times, where online shopping has grown prevalent.

They are obsolete, and clients frequently receive parcels late.

Users may receive faulty products if the products are not securely packaged.

They frequently post complaints on social media, naming the company in the process.

The business should ensure that customers receive their products in good condition and on schedule.

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