Critically evaluate how social media reports on poor service delivery and use examples to justify the answer
Answers
Answer:Social media in government is a game changer.
After all, not many things have changed the way the public interacts with governments more than social media.
On social, people can engage in direct dialogue with politicians, civic officials, and even entire government agencies. It also gives them a chance to engage back.
At Hootsuite, we’ve worked with local, state, and federal governments all over the world. We know the unique requirements for social communications at all levels of government.
We also know how important it is for governments not only to adapt to a rapidly advancing world but also how to take advantage of new forms of communication.
That’s why we want to break down the benefits of using social media in government—from building awareness to crisis communication. We’ll also look at some of the challenges governments face on social media and offer solutions on how to mitigate risk.
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