critically examine in the consumer movement in india
Answers
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The number of consumer groups in India is about 700, but only about 20-25 are recognised by the government. Although, the activities of the groups have increased substantially in recent years, the redressal process is still expensive and time consuming.
The existing laws are not as effective as far as compensation for defective products is concerned. Even after more than 25 years of the enacting of the Consumer Protection Act (COPRA), a large section of consumers are unaware of their rights.
Rules and regulations applicable to the marketplace are often not followed. The Consumer Movement can become more effective only when consumers are made aware of their rights and their role in getting justice.
Answer:
The consumer movement in India has evolved vastly since it began. There has been a significant change in consumer awareness in the country. Till the enactment of COPRA in 1986, the consumer movement did not bear much force but ever since its inception, the movement has been empowered substantially. The setting up of consumer courts and consumer groups have been a progressive move. However, in contemporary India, the consumer redressal process is very complicated. It is an expensive and time-consuming process. Filing of cases, attending court proceedings, hiring lawyers and other procedures make it cumbersome for the consumers. There are over 700 consumer groups in India out of which, unfortunately, only about 20-25 are well- organised and functioning smoothly so far.
Even after more than 25 years of the enacting of the COPRA, a large section of the society of consumers is still unaware of their rights. Rules and regulations applicable to the market place are often not followed.