…..CRM helps customer at many retail outlets loyalty program through individual mobile phone.
a.
Win- Book
b.
Company profit chain
c.
CRM
d.
Mobile
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Answer:
c is the correct answer
Explanation:
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The CRM which helps the customers is Mobile CRM.
- It is one of the most current CRM system innovations.
- It boosts consumer satisfaction while simultaneously increasing the productivity.
- It's a key component of a new trend aimed at building and managing individualised client connections.
- Through this, processes are more efficient, and internal communication is better.
- Customers can engage in a loyalty programme at a variety of retail shops using their mobile phones.
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